Aleja Porton Biondi 1
52210 Rovinj, Croatia
Tel: +385 (0) 52 813 557
ČIČILO d.o.o. respects your privacy and is committed to protecting your personal information in accordance with applicable laws and regulations on personal data protection. With this document we want to explain to you how we collect and use personal data during the use of our website and during your stay in our facilities, with whom and why we share them and your rights regarding your personal data that we use and how they we protect. The personal data protection policy applies to all business and catering facilities of ČIČILO d.o.o.
The main purpose of collecting personal data of our guests is to provide and improve our services and fulfill our legal obligations. Personal data is collected for the following purposes:
During your visit to our website, when you book accommodation and stay in our facilities or cooperation with ČIČILO d.o.o., for the above purposes we will be able to collect information that can identify you, directly or indirectly. The personal information we collect includes:
If you want to contact us via the form or send us an e-mail with personally identifiable information, we use this information solely to meet your requirements.
ČIČILO d.o.o. maintains and edits profiles on social networks such as Facebook and Instagram. Visitors to our profiles on social networks can post content, photos or comments related to our facilities, services or stay with us. Visitor posts are based solely on the interest and consent of the profile visitors themselves.
For publicly published content, which relates to your stay with us, we may ask for your consent to publish this content on our websites or social media profiles. The content we may post relates exclusively to publicly available images and comments posted on Facebook or Instagram for which you have given us your consent. By agreeing to such publications, you accept the rights and uses of your content, which will be presented to you when you ask for your consent.
A cookie is information stored on your computer by a website you visit. Cookies usually store your settings for a website, such as your preferred language or address. Later, when you open the same website again, the internet browser sends back the cookies that belong to that page. This allows the site to display information tailored to your needs.
There are several types of cookies: first-party cookies, temporary cookies (Session cookies), persistent cookies (Persistent cookies) and third-party cookies.
First-party cookies come from the website you are viewing, and can be permanent or temporary. With these cookies, websites can store data that they will use again the next time they visit that website (eg language selection). Temporary cookies or session cookies are removed from your computer when you close your Internet browser. Persistent or saved cookies remain on your computer after you close your Internet browser program. They use the website to store information, such as login name and password, so you don't have to log in every time you visit a particular place. Persistent cookies will remain on your computer until you as a user disable / delete them or until your browser deletes them (the period defined in the browser settings).
Third-party cookies come from advertisements on other websites (such as pop-ups or other advertisements) located on the website you are viewing. With these cookies, websites can track the use of the Internet for marketing purposes.
Individual user data is not disclosed to us, but the data we process are anonymous and statistical data, and demographic data about our users as a whole. We use this data to analyze trends and marketing needs, and effectively manage websites, because they help us learn more about the behavior of our users on our site, the success of some of our marketing campaigns and the primary interests of our web visitors.
Your personal data will be kept in a form that can identify you no longer than is necessary for the purpose for which it is processed. After the expiration of that time, which for certain processing is regulated by local laws that oblige us to a longer period of data retention, the data will be deleted or made inaccessible for further processing.
In the case of certain data processing, the data you provide to us may be transferred or made available to third parties. Under no circumstances will we sell, rent or transfer your data to unauthorized third parties. Data transfer or data inspection is performed for the following reasons:
In case of the need for data transfer, for one of the above reasons, we try to limit the data transferred to the necessary minimum. Third parties to whom we transfer your data have undertaken to protect your data in accordance with applicable laws and regulations on personal data protection.
You may at any time request information about your personal information provided by ČIČILO d.o.o. process, data source, data recipients, storage purposes as well as the entities to which we transfer your personal data. In addition, you have the right to update, correct, block or delete your data in accordance with legal provisions.
You can send a request for access to personal data to the e-mail address firstname.lastname@example.org or to our address ČIČILO d.o.o., Aleja Porton Biondi 1, 52210 Rovinj, Croatia, with your required contact information and the note "Request for access to personal data". We cannot provide access to personal information via telephone conversation. In order to prevent the misuse of your personal data, we will ask you for additional proof of your identity. Without establishing the correctness of the identity, we will not be able to fulfill the request for access to personal data.
ČIČILO d.o.o. advises parents and guardians to teach children about the safe and responsible handling of personal data on the Internet and the caution required when using the Internet. Our websites, which could attract children and possibly collect personal data of children under the age of 14, are designed to protect children's rights and privacy as much as possible. In accordance with this intention and effort, the company ČIČILO d.o.o.:
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